Specialists in Energy Efficient Cooling Solutions
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Consort News

Consort Launches New AIC Coldroom range
Consort Environmental Services Limited is delighted to announce the launch of its new AIC coldroom range...read more

Consort gains "Assured Vendor" status with Altius vendor assessment
Consort are pleased to announce that following a vigorous online assessment we have attained assured vendor status vis Altius vendor assessment...read more

Consort awarded full REFCOM certification
Consort are delighted to announce that they have been awarded full REFCOM certification. Refcom have registered over 4000 Companies... read more

 

Service & Maintenance

Our National Call Centre operates a 365 day, 24 hour service ensuring we offer a complete reactive breakdown service and pre-planned maintenance provision for our clients based around the UK. Consort employs a team of highly skilled engineers, trained to the latest industry standards and equipped with the latest technology to ensure all our clients’ needs are met. A dedicated network of suppliers ensures spares are sourced and dispatched without delay if they are not held in our extensive van stocks.

Equipment
Consort can cover all of your refrigeration,air conditioning and ventilation/extraction equipment:

Refrigeration: All manufacturers from bottle coolers, multideck displays, ice makers, integral cabinets/counters through to all sizes of walk-in chillers and freezers.
Air Conditioning: All manufacturers from small split systems through to major VRF/VRV systems.
Ventilation/Extraction: All manufacturers from kitchen ventilation and extraction systems, canopies through to ductwork and specialist cleaning.

Clients
Consort currently works with a broad range of clients from independent and local locations through to multi-national chains across mainland UK in the following marketplaces

  • Hotels, Restaurants, Pubs, Bars, Cafes, Casinos, Cinemas, Night Clubs
  • Retail Forecourt, Motorway Services, Convenience Stores
  • Contract Caterers, Staff Canteens, Fine Dining
  • Offices, IT Server Rooms, Humidity Control
  • Leisure e.g. Sports Centres, Gyms, Golf Clubs
  • Hospitals, Nursing Homes
  • Education e.g. Schools, Universities, Colleges
  • Specialist Applications e.g. Rare Book Libraries

Reactive Breakdown Service
In the unfortunate event of your refrigeration, air conditioning or ventilation/extraction equipment breaking down, Consort offers a full nationwide reactive service throughout the UK on a 365 day, 24-hour basis.

Incoming calls are answered by Consort personnel who are technically trained to try to resolve the problem across the phone, avoiding the need to dispatch an engineer and therefore saving you time and money. If the problems cannot be resolved by our Call Centre, then our highly trained and extensive network of engineers are ready to attend to your equipment. Utilising our company tracking system, an engineer will be dispatched ensuring you are guaranteed the best possible response time. Each engineer holds an extensive van stock of spares allowing Consort engineers to achieve a high first time fix rate.

With over 40 years experience in looking after refrigeration and air conditioning equipment, you can rest assured that Consort will prioritise your equipment breakdown ensuring downtime and other potential losses to your business are minimized.

Pre-Planned Maintenance Contracts
The type of agreements offered by Consort cover a broad range from maintenance inspections only as well as labour-inclusive agreements, through to fully comprehensive pre-planned maintenance contracts. Free equipment surveys including equipment condition reports, R22 analysis and F-Gas compliance can be carried out quickly with a view to providing our experienced recommendation on the type of maintenance agreement best suited for your refrigeration and air conditioning equipment.

Our team of highly skilled maintenance engineers will attend regularly throughout the contract term to carry out our tailored maintenance programme, ensuring energy savings and the operating efficiency of your your refrigeration, air conditioning or ventilation/extraction equipment are maximized.